FAQs About WWEX Group and the Shipping Industry
At WWEX Group, we believe the best partnerships start with clarity. Explore straightforward answers to today’s most complex logistics challenges — grounded in our experience, innovation and scale as one of the industry’s leading 3PL providers.
FAQs About WWEX Group and Its Services
What is WWEX Group?
WWEX Group is a leading third-party logistics (3PL) powerhouse that combines complete shipping solutions, innovative technology, extensive carrier partnerships, decades of expertise and the best people in the business. We deliver end-to-end 3PL solutions that simplify freight, parcel and specialty shipping, empowering businesses to scale smarter, faster and more reliably than ever before.
Is WWEX Group the same as Worldwide Express?
The same? No. Connected? Yes! Worldwide Express is one of several brands within the WWEX Group family of brands. Alongside Unishippers, GlobalTranz, JEAR Logistics and BLX Logistics, it forms one of the largest third-party logistics companies — uniting scale, innovation and complete shipping solutions under one umbrella.
What services does WWEX Group provide?
WWEX Group offers comprehensive 3PL services across freight, parcel, specialty shipping and much more. Our solutions connect businesses to carrier capacity, advanced technology and expert support, helping companies reduce costs, increase efficiency and strengthen supply chains with unmatched flexibility and confidence.
What technology drives WWEX Group and its customers?
Our platforms, like our transportation management systems (TMS), provide real-time visibility, powerful analytics and automation tools. By simplifying complexity, we empower customers to ship smarter, anticipate challenges and make better supply chain decisions in today’s fast-changing logistics environment. Learn more about our technology solutions.
Who are WWEX Group’s carrier partners?
WWEX Group is the largest non-retail authorized reseller of UPS® in the nation. This allows us to provide top rates and services for parcel shipping customers. We also have a network of 75+ less-than-truckload (LTL) and 45,000+ truckload (TL) carriers, all of which are carefully vetted for reliability and safety. These trusted relationships give businesses consistent access to capacity, competitive pricing and flexible transportation options — ensuring shipments move smoothly regardless of season, mode or market conditions.
What differentiates WWEX Group from other 3PL providers?
WWEX Group is an award-winning 3PL recognized across the industry for excellence. We’re among the few 3PL providers offering both freight and parcel solutions, giving shippers a truly full suite of shipping solutions. Backed by more than 100 years of combined experience, our brands deliver innovative technology, trusted carrier partnerships and personalized, people-driven service.
Has WWEX Group received recent awards?
Yes, we have! WWEX Group has recently earned recognition in the FreightTech 100 and Inbound Logistics Top 10 3PL rankings. These honors highlight our innovation, customer focus and leadership in the third-party logistics industry. Read about our awards in our Press Room.
What is the culture like at WWEX Group?
At WWEX Group, our culture blends entrepreneurial drive with collaboration. We champion innovation, empower people to grow and value strong relationships. The result is a company where ideas flourish and logistics solutions deliver measurable impact across the industry. Learn more about Life at WWEX Group.
What careers are available at WWEX Group?
WWEX Group careers span sales, technology, account management, operations functional areas (i.e., Accounting, Finance, Marketing and HR) and leadership. Employees also benefit from opportunities across our family of brands, including business ownership, building rewarding futures while shaping the next generation of third-party logistics services and solutions.
Can you tell me about each of your brands?
- Worldwide Express: Since 1994, Worldwide Express has evolved from a regional shipping provider into a nationwide logistics powerhouse. Now a direct, employee-driven organization with 2,500+ team members, it delivers parcel, LTL and truckload solutions that empower mid-market and enterprise businesses with enterprise-grade technology, competitive pricing and service built for growth.
- Unishippers: Unishippers knows SMBs because it’s a company of small business owners. For more than 30 years, its 200+ franchise owners have helped SMB shippers save money, ship smarter and simplify logistics. Now part of WWEX Group, Unishippers combines entrepreneurial drive with the buying power, technology and carrier network of one of the nation’s largest 3PLs — giving small businesses big-business advantages.
- GlobalTranz: Founded in 2003, GlobalTranz has grown into one of the most trusted names in freight logistics. Backed by a network of 500+ independent agents, it helps companies of every size manage LTL, truckload, managed transportation and specialty freight. Known for its technology-driven solutions and expert support, GlobalTranz connects businesses with smarter, faster ways to move freight.
- JEAR Logistics: JEAR Logistics is a full-service 3PL built on trust, integrity and performance. Since 2007, it’s delivered temperature-controlled and general freight solutions backed by 24/7 support, strong carrier relationships and advanced visibility technology that keeps freight — and partnerships — moving forward.
- BLX Logistics: BLX Logistics is a full-service 3PL specializing in expedited and cross-border freight. From hot shot and full truckload shipping to drayage and white-glove services, BLX delivers fast, reliable solutions across the U.S. and Canada. With 24/7 customer support and seamless border coordination, BLX moves freight — and business — forward with precision and care.
Questions About the 3PL Industry
What does a 3PL provider do?
A third-party logistics provider manages shipping and supply chain services for businesses. From freight to parcel, 3PL solutions bring together expertise, technology and carrier access, helping companies save time, money and resources. In many cases, 3PLs serve as the logistics arm of businesses of all sizes.
Why are 3PL solutions important today?
Businesses face global competition, rising costs and shifting customer expectations. 3PL solutions provide scalability, efficiency and flexibility, giving companies the tools to reduce risks, strengthen supply chains and deliver consistent service in challenging environments.
What makes a great 3PL provider?
A great 3PL combines deep carrier networks, innovative technology, a full suite of shipping solutions and customer-first service. The best providers adapt to disruption, provide insight-driven solutions and build long-term partnerships that improve efficiency and resilience across supply chains.
How is technology shaping the third-party logistics industry?
Technology is redefining logistics. Automation, AI and data analytics deliver faster routing, predictive visibility and smarter decisions. These innovations help 3PL providers optimize performance while empowering businesses to operate with clarity and agility.
What challenges define the future of 3PL services?
Capacity constraints, regulatory changes, sustainability demands, supply chain disruption and evolving customer expectations are reshaping logistics. Successful 3PL providers see these as opportunities to innovate — turning obstacles into drivers of smarter, more resilient solutions.
Questions About Freight Shipping
What is freight shipping?
Freight shipping moves larger goods by truck, rail, air or ocean. It’s essential to global trade and business supply chains, often managed with the expertise and resources of a trusted 3PL provider.
What types of freight services exist?
Freight services include less-than-truckload (LTL), truckload (TL), intermodal, international and expedited shipping. Each mode has unique advantages depending on shipment size, urgency, need and cost. A skilled 3PL ensures the right match.
Why is LTL freight important?
LTL freight allows companies to share trailer space, paying only for the space they take up. It’s cost-effective, environmentally efficient and widely supported by 3PL providers for flexible, dependable freight solutions.
What is truckload (TL) shipping and what are its benefits?
Truckload (TL) shipping moves a single customer’s freight in one dedicated truck. It’s ideal for large shipments requiring direct routes, minimal handling and faster transit times. TL offers greater security, efficiency and reliability — key advantages for businesses managing high-volume or time-sensitive freight.
What role does capacity play in freight shipping?
Capacity determines how many shipments carriers can move at a given time. Strong 3PL providers secure reliable capacity, balancing market demand with customer needs even during holiday peak season or times of market volatility.
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Questions About Parcel Shipping
What is parcel shipping?
Parcel shipping involves packages under 150 pounds. It powers e-commerce and business operations globally, connecting sellers and customers through fast, reliable networks supported by technology and 3PL partnerships.
Why is parcel shipping so complex?
Parcel shipping is shaped by dimensional weight pricing, surcharges, delivery speeds and carrier capacity. A 3PL provider helps simplify complexity, offering tools, expertise and negotiated rates that keep shipping affordable and reliable.
How can businesses reduce parcel shipping costs?
Businesses can lower costs by consolidating shipments, using optimized packaging and partnering with a 3PL provider. Access to negotiated carrier discounts and strategic planning creates measurable savings.
Why should I consider parcel insurance?
Parcel insurance protects shipments against loss, damage or theft during transit. It’s an affordable safeguard for businesses that ship frequently — providing financial protection and peace of mind while maintaining customer trust through quick, reliable claims resolution when issues arise.
How can I manage parcel returns (reverse logistics)?
Managing parcel returns — or reverse logistics — starts with clear return policies, efficient tracking and strong carrier coordination. Using 3PL technology and centralized shipping systems streamlines the process, reduces costs and keeps customers satisfied through faster, more transparent return experiences.
Questions About Specialty Freight Shipping
What is specialty freight shipping?
Specialty freight shipping involves goods that need special handling, such as oversized, hazardous or temperature-sensitive items. It requires expertise, specialized equipment and strong carrier relationships to move safely and efficiently.
Why does specialty freight require expertise?
Specialty freight often involves strict regulations and complex requirements. A trusted 3PL provider ensures compliance, manages risks and coordinates the unique equipment and carriers needed for sensitive or oversized shipments.
What industries rely most on specialty shipping?
Healthcare, food and beverage, manufacturing and retail rely heavily on specialty shipping. These industries depend on 3PL providers to protect critical products and maintain compliance in high-stakes environments.
How does a 3PL simplify specialty freight?
A third-party logistics provider simplifies specialty freight by coordinating carriers, technology and regulatory expertise. This ensures safe, efficient delivery of complex shipments while removing stress from businesses.
What’s the future of specialty freight?
Growing regulations, sustainability initiatives and global trade complexity will shape specialty freight. Innovative 3PL providers will respond with smarter processes, better equipment and advanced technology that protect sensitive shipments.
Questions About Shipping Technology
What role does technology play in logistics?
Simply put, technology powers modern logistics. From transportation management systems to predictive analytics, it drives efficiency, reduces costs and strengthens reliability — making 3PL solutions smarter and supply chains more resilient.
What is a transportation management system (TMS)?
A transportation management system (TMS) centralizes every aspect of shipping in one place — from booking and rate comparison to insurance, tracking and invoicing. It streamlines planning and execution, giving businesses visibility, control and cost savings through smarter, more efficient logistics management.
How does data improve supply chains?
Data uncovers performance patterns, predicts disruptions and strengthens decision-making. By turning insight into action, businesses and 3PL providers build smarter, more resilient supply chains that keep goods moving efficiently.
How is AI changing logistics?
AI is reshaping logistics by powering smarter routing, predictive forecasting and automated workflows. It enables faster, more accurate decisions, improves carrier matching and helps 3PL providers adapt in real time — delivering efficiency, visibility and resilience across complex supply chains.
What’s next for logistics technology?
Emerging tools such as blockchain, robotics and advanced automation are the next frontier. They promise greater transparency, efficiency and adaptability, redefining how 3PL providers deliver solutions.
Partner With a Leader That’s Redefining Logistics
Every shipper faces unique challenges — and at WWEX Group, we take the time to understand yours. Our experts listen, learn your business, and build solutions tailored to your goals. Because great logistics starts with genuine partnership. Let’s start the conversation.
